how to change the New Zealand to Mexico.

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spadekevin
Hozzászólások: 8
Csatlakozott: 2018.07.03. 08:52
Város: newyork
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how to change the New Zealand to Mexico.

HozzászólásSzerző: spadekevin » 2018.07.28. 11:38

Hello,

A member's record shows Residential Address/Country as "MEXICO" - which is correct. When the member signs on and checks Account settings/Personal Information/Country, it shows "New Zealand". Because the member's MLS and Familysearch are linked (I have checked) her Temple submission cards show her as living in New Zealand rather than Mexico. She has been told by Familysearch that only the clerk can change the country designation on her record. Because the record that I see is correct I can't find out how to change the New Zealand to Mexico.

Please help

I didn't find the right solution from the internet.

References:
https://tech.lds.org/forum/viewtopic.php?t=30974
Video Animations

Thank you

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